FED UP WITH CUSTOMER A DONUT SHOP EMPLOYEE HURLS HOT COFFEE

FED UP WITH CUSTOMER A DONUT SHOP EMPLOYEE HURLS HOT COFFEE

I’m guessing this employee has never heard the phrase “the customer is always right”.

An angry Tim Horton’s employee was caught on camera throwing a cup of hot coffee and Tim Bits donut holes at a customer. Moreover, the employee appears to spit at the customer. The customer said he asked a female employee to toss out his old cup of Tim Horton’s coffee which he had in his car. She refused to do that and from there things got heated.

The video shows her hand him the fresh cup of coffee but he refused it. As the customer drove away, a 19-year-old male employee started throwing hot coffee. The customer can be seen throwing cold coffee back at the employees. It was a regular food fight..without the food..

Tim Horton’s released this statement on the incident:

Guest safety is of paramount concern to Tim Horton’s. We were aware of the incident in October and the franchisee has taken the appropriate steps to address the matter.